MEDIA RELEASE
For Immediate Release Friday 12 June 2026
Authorised by Sarah Karaitiana
Digital Water Monitoring Coming to the Hilltops Region
Hilltops Council will commence the rollout of a new Digital Water Meter Project from August 2026, delivering advanced water monitoring technology to more than 7,000 properties across the region.
The project will involve installing small digital transmitter devices on existing water meters, enabling water usage data to be collected automatically and securely accessed by customers through an online portal.
Approximately 20 trial digital water meters have already been installed in Young as part of network testing and preparation works for the wider rollout.
The technology will give customers greater visibility of their water usage and help identify potential leaks earlier, reducing the risk of unexpected water bills and unnecessary water loss.
The project will also help Council manage the local water network more efficiently by improving the detection of leaks and other inefficiencies across the water infrastructure network.
In most cases, existing water meters will remain in place, with only the transmitter device being installed. However, some older or incompatible meters may need to be replaced as part of the rollout.
For most properties, installation will be completed without interrupting the water supply. Where a meter replacement is required, any interruption to water services is expected to last approximately 10 to 20 minutes.
Residents are encouraged to ensure water meters are easily accessible ahead of installation works. If installers are unable to access a meter, Council staff will contact the property owner to arrange access.
Further project information, including frequently asked questions and project updates, is available on Council’s website:
Digital Water Meter Project – Hilltops Council
Residents will also receive further information with upcoming water notices before installation works commence in their area.
-Ends-
Media enquiries – Hilltops Council 1300 445 586