Have Your Say – Community Consultation

Hilltops Council is once again inviting residents to participate in its annual Community Satisfaction Survey, providing an opportunity for the community to share feedback on Council services, facilities and future priorities. 

The survey is an important tool that helps Council measure community satisfaction, assess its performance, and identify opportunities for improvement across all areas of service delivery. By comparing results with previous years, Council can track changes in community sentiment, identify emerging issues, and evaluate the effectiveness of improvements made in response to community feedback. 

This year’s survey asks residents to provide feedback across the broad range of Council services and facilities, helping Council better understand community expectations and priorities.

The survey will gather valuable information on:

• Satisfaction with Council services and facilities
• Council’s overall performance
• Community priorities for future investment and service delivery
• Opportunities and ideas for improvement

Survey responses will be analysed and reported to Council, with findings used to help shape future planning, service delivery and improvement initiatives.

The 2026 Community Satisfaction Survey is now open, and residents are invited to have their say. Complete the survey HERE or visit a Hilltops Council Office or Library branch, or call 1300 445 586 for an assisted telephone survey.

The survey closes at 5pm, Friday 16 October 2026.

Development Applications and accompanying documents are available for public inspection on the NSW Planning Portal.

Please note that information collected by Council in relation to Development Applications including public submissions on Development Applications, is open access information that can be obtained by members of the public under the Government Information (Public Access) Act 2009. Most of the information collected by Council can be accessed via this Act and in accordance with Council’s Privacy Management Plan.

Hilltops Council seeks community input and feedback on a range of issues. Stakeholder engagement is an important element of the Council decision-making process.

Comments and submissions must be made in writing so they can be considered by Council. Comments can only be considered as formal submissions if the author’s details are included.

Please note that written submissions may be made public as part of a report to a Council meeting.

Several items can be open for public comment at the same time, submissions must clearly specify which topic is being addressed.

• Submissions can be made via an online form: 

This online form can be found via a ‘button’ located with the specific draft policy information.

• Submissions can also be sent by mail to:

General Manager
Hilltops Council
Locked Bag 5,
Young NSW, 2594

Hilltops Council’s Customer Request Management portal allows customers to lodge requests and report issues on any device or computer, anytime and anywhere.