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Current Vacancies

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As one of our Customer Service Officers, you will serve as first point of contact for customer enquiries, transactions and action requests, ensuring service standards and performance objectives are achieved.


Applications close Sunday 10 July 2022 at midnight.

Further details on the role are available in the information package below:

Customer Service Officer Information Package

Why choose employment with Hilltops?

Hilltops Council has a new executive team and together with our staff as a whole, we are committed to embracing what makes the Hilltops region such a great place to live and work.

Our team is committed to delivering the best possible services to our local community. This is an exciting time to join us on this journey.

If you are looking to feel valued and proud of what you do, we invite you to share our experience in providing quality services to the Hilltops community.

General instructions for applying

Unless otherwise noted, your application you should include a brief cover letter (no more than two pages), a statement addressing the essential & desirable criteria (outlined in the information package), and a copy of your curriculum vitae.

Please email these to

To be eligible for all roles at Hilltops Council, you must be willing to demonstrate current rights to work in Australia, satisfy requisite background checks (medical checks, reference & probity checks) and hold a suitable drivers licence (Class C minimum). Some roles may also require working with children and police checks.

COVID-19 notice for interviews

Council is committed to providing a safe work environment and extends that commitment to all prospective candidates. As such, we will endeavour to facilitate interviews by way of voice or video conferencing, to ensure that we can progress recruitment in a timely manner.

Equal Opportunity statement

Hilltops Council is an Equal Opportunity Employer and as such, we encourage applications from people of diverse cultural backgrounds, those of Aboriginal and Torres Strait Islander descent, and people with disabilities.